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Perspectives from VinSolutions experts on industry trends and strategies for success.
VinSolutions Company Blog
Accountability: Who’s Doing What?
Ahhhh. Leadership. Accountability. Both are concepts we are all too familiar with. Can you have one without the other? I don’t think so. Leadership is many things, and many books have been written on the topic, but I’m going to ask you to zero in on one aspect: accountability.
9/25/2017 8:00:00 AM
CRM Training to Win
It’s an all too familiar story. A dealer realizes his sales staff needs a CRM. He decides on a CRM system, signs on the dotted line, and hands over the money to the CRM vendor. And then—crickets. The dealer expects his employees to instantly succeed with the software, simply by emailing them a few how-to presentations and putting the tool in their hands.
9/19/2017 8:00:00 AM
Digital Dealer Attendees, Up Your Conference ROI
Digital Dealer is only a few days away! The VinSolutions team is all packed up and ready to head to Las Vegas for the conference, which will be attended by an estimated 1,500 dealers from around the country. We’re excited to connect with those of you who will be attending!
9/14/2017 8:00:00 AM
Are You Giving Your Customers the Empty Cart Experience?
This situation is happening to car shoppers at all kinds of dealerships – except these shoppers don’t find out their cart is empty until they arrive on your showroom floor. With a few basic steps, however, you can give your customers the shopping experience they expect – making them happier and your dealership more profitable.
9/12/2017 8:00:00 AM
How to Make the Most of Your Labor Day Weekend Labors
Whew! Another big Labor Day weekend in the books. You’ve crossed t’s with your customers, dotted i’s with your sales team and may have even had a few brief moments for recovery in between, but the opportunity to use this big holiday weekend improve your dealership is just beginning. Taking a few extra follow-up steps can lead to big returns for your business.
9/7/2017 8:00:00 AM
Chase Abbott Named One of the Remarketing & Used-Car Industry’s 40 Under 40
Chase Abbott, vice president of sales for VinSolutions and Dealertrack F&I, has been named to the 2017 Remarketing & Used-Car Industry's 40 Under 40 class. Awarded by trade publication Auto Remarketing, the distinction honors young professionals taking leadership roles in the auto industry and impacting the remarketing and used-car business.
How Data Mining Creates Resale Opportunities With Existing Customers
With auto sales volume slowing, many dealers are wondering how to acquire enough new customers to stay profitable. But dealers already have a gold mine of sales opportunities at their fingertips: their existing customers. Even if winning new customers becomes more difficult, there are more sales opportunities already in your database than you might think.
8/30/2017 8:00:00 AM
Our Team in the News
With all the news out there these days, it’s easy to miss must-read articles. So we’ve curated some of the best stories from the past couple of weeks – ones featuring our team members! Check out the interesting insights in the news from the VinSolutions team.
8/28/2017 8:00:00 AM
Spotlight on Employee Success: Trainer John Evans
At the foundation of the success of our business, and our clients’ businesses, is the success our team members. Our team is made up professionals with unique experiences in and perspectives on the automotive industry, and we think our team members have insights to share that we can all learn from. This week, we’re celebrating John Evans, who will be retiring from his role as a VinSolutions corporate trainer at the end of the month.
8/24/2017 8:00:00 AM
Are You Making a Top 5 CRM Mistake
Many times, dealers are disappointed in their customer relationship management system. Despite investment in a CRM, many dealers still don’t hit the numbers they wanted or see the operational improvements they expected. In many cases, users are making one or more of these basic
that cause pain at dealerships.
8/22/2017 8:00:00 AM
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