8:30 a.m. - 10:30 a.m.
Optional: FastTrax Sales Certification Course
Jennifer Merrick
Lester Young B Room
1:1 Scheduled VinCare Consultations
VinStructors by Appointment
Julia Lee Room
10:30 a.m. - 10:45 a.m.
Break
10:45 a.m. - 12:15 p.m.
Optional: FastTrax Manager Certification Course
Jennifer Merrick
Lester Young B Room
12:15 p.m. - 1:45 p.m.
Individual Lunch Breaks
1:45 p.m. - 5:00 p.m.
Optional: FastTrax Administrative Certification Course
Jennifer Merrick
Lester Young B Room
5:30 p.m. - 8:30 p.m.
Welcome Reception
MetropolitanKC Restaurant
Kickoff Comments by Jim Nelson
7:30 a.m. - 8:00 a.m.
Networking Breakfast
Julia Lee Room
8:00 a.m. - 8:10 a.m.
Meeting Kickoff
Jim Nelson
8:10 a.m. - 9:45 a.m.
General Session: Social Media, SEO & SEM Tactics
Joe Little & Josh Houk
9:45 a.m. - 10:00 a.m.
Breakout Sessions Overview & Assignments
Jim Nelson
10:00 a.m. - 2:30 p.m.
Customized Consultation Available
Nick Schlossmacher
Executive Boardroom
10:00 a.m. - 10:15 a.m.
Break
Trax Session Breakout
Internet Sales Manager / Internet BDC Coordinator/ Ecommerce Business
Scott Reagan
Jay McShann A Room
General Manager/Dealer Principal/CRM Performance
Dan Harris
Jay McShann B Room
New or Used Car Manager / Traditional Showroom Sales/Non-Ecommerce
Chris Hawthorne
Lester Young B Room
Marketing, Digital and Campaign Managers
Randell Horn
Joe Little
Josh Houk
Lester Young A Room
10:15 a.m. - 11:00 a.m.
Breakout #1
Internet Leads:
Strategy and Analytics
Mobile CRM
Utilization Reporting
Manager Daily Duties
Data Mining, Targeting & Utilization
Randell Horn
11:00 a.m. - 11:15 a.m.
Break
11:15 a.m. - 12:00 p.m.
Breakout #2
Website: VinLens™ and Reporting/Analytics
ROI / Business Analysis Reporting
Desking: Retail Deals
Campaigns & Automation: DIY & ‘The Autos’
Randell Horn
12:00 p.m. - 1:30 p.m.
Lunch
1:30 p.m. - 2:15 p.m.
Breakout #3
Processes: Surveys and Standard/ Custom Processes
Mobile CRM and Alerts
Desking: Increasing Lease Penetration
Social Tools & Analytics
Joe Little
2:15 p.m. - 2:30 p.m.
Break
2:30 p.m. - 3:15 p.m.
Breakout #4
Creating Opportunity within your dealership: Campaigns and Search Functionality
Hands-on Lab: Your Dealership Analysis
Inventory: Mobile CRM
Customized Consultations: Digital & SEM Strategy & Open Think Tank Discussion
3:15 p.m. - 4:30 p.m.
General Session: System Enhancements and Releases
Jennifer Lee
Julia Lee Room
5:45 p.m.
1st Shuttle to Boulevard Brewery
6:15 p.m.
2nd Shuttle to Boulevard Brewery
6:00 p.m. - 9:30 p.m.
Boulevard Brewery Tour & Tasting
8:00 a.m. - 8:30 a.m.
Networking Breakfast
Julia Lee Room
8:30 a.m. - 9:00 a.m.
General Session:
Dealer Speaker - TBD
9:00 a.m. - 10:00 a.m.
General Session: Jim Nelson
Vinitiatives Overview
10:00 a.m. - 10:15 a.m.
Break
Trax Session Breakout
Internet Sales Manager/Internet BDC Coordinator/Ecommerce Business
Scott Reagan
Jay McShann A Room
General Manager/Dealer Principal/CRM Performance
Dan Harris
Jay McShann B Room
New or Used Car Manager/Traditional Showroom Sales/ Non-Ecommerce
Chris Hawthorne
Lester Young B Room
Certification Retesting
Jennifer Merrick
Lester Young A Room
10:15 a.m. - 11:45 a.m.
Breakout #5
CRM Reporting: Static and Custom Reports
ROI Report
Dealership-to-Dealership Comparison on CRM Performance Metrics.
Creating Opportunity within your dealership: Campaigns and Search Functionality
Certification Retesting
11:45 a.m. - 12:00 p.m.
Break
12:00 a.m. - 12:30 p.m.
General Session:
Dealer Speaker- TBD
Julia Lee Room
12:30 p.m. - 1:30 p.m.
Lunch & Certification Ceremony
1:30 p.m. – 2:00 p.m.
General Session:
Dealer Speaker - TBD
2:00 p.m. – 2:30 p.m.
Closing Comments
Jim Nelson
2:30 p.m. – 3:30 p.m.
Open Discussion
Guest Departure