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Home / Resources / Page 5

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team-performance-dash

Article
Quick Tips

Quick Tip: Team Performance Dashboard Fundamentals

Use this dashboard to assess your team's overall performance, then drill down into individual members.

Tynan-dealer-photo-3

Article

VinSolutions AMP Dealer Spotlight: Tynan’s Volkswagen | Nissan | Pre-Owned Superstore

Email marketing is a valuable tool for dealerships to keep customers and leads engaged. But to truly stand apart from the competition takes creativity and a personal touch. KateLynn Bregar is Sales Manager and Internet Sales Director for Tynan’s Pre-Owned Superstore and also Internet Sales Director for Tynan’s Volkwagen and Tynan’s Nissan – all in

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Article
News Release

Improved Texting Engagement with Landline Identification

VinSolutions CRM now identifies and filters out landlines from texting. This feature reduces landline error rates, improves texting engagement, and customer communication. When viewing Customer Information, a landline number will be indicated by a non-editable text field that says SMS Not Supported. For more information, contact your Performance Manager.

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Article
News Release

Mobile Manager Override

With Mobile Manager Override, VinSolutions CRM app users can: Push notifications allow managers to oversee what’s being created in the mobile customer record without having to be in front of a desktop computer. Click here to reach out to your Performance Manager to learn more.

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Guide

Make Your Workflows Work

Your Guide to Turning CRM Frustrations into Opportunities Dealership workflows don’t always get the credit they deserve, but behind the scenes your CRM workflows are working hard to increase revenue and improve staff productivity and customer lifetime value. Our new eBook offers insights to help you overcome common workflow frustrations, so that you can make

Download The Guide

Screenshot 2023-10-23 at 5.22.06 PM

Article
Quick Tips

Quick Tip: Identifying Customers on Lease

In less than 2 minutes, learn how to identify and reach out to all customers within six months of lease maturity.

VIN24-0134_Case-Studies_Mohawk-Honda_11x8-5_v2

Case Study

Mohawk Honda: 100 Years of Improving Customer Connections Through Technology

Mohawk Honda has been a family-owned dealership, serving the Schenectady, NY community for more than a century. In that time, they have seen a lot of change in the industry, but their core philosophies have remained constant—their passion for providing a great customer experience, offering a great place to work, and being an active part

Download Case Study

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Webinar

Key Performance Indicators to Keep Your Dealership On Track

A VinSolutions Masterclass on Improving Performance Recorded live on Oct. 11, 2023 Measuring data leads to optimization. But, with so much data at your fingertips, you need to know where to focus first. Designed with managers in mind, this VinSolutions recorded workshop will teach you to monitor and improve specific KPIs to generate more revenue

Watch The Webinar

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Article
Video

Video | Methods for Maximizing the Customer Lifetime Value of Car Buyers Video

Understanding how to use a car buyer’s data is key to maximizing customer lifetime value. Chad Agler, Senior Director of Product Management at Cox Automotive, explains how data and actionable insights can help dealers turn car buyers into customers for life.

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Article
Quick Tips

Quick Tip: Identify Leads in Active Inventory

Use this report to find potential buyers for aging inventory, specific models, and more.

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